Monmouth Canoe FAQ’s

Frequently Asked Questions

River Activities

Is alcohol permitted whilst in a canoe on the river?

We strongly advise against consuming alcohol whilst on the river, no alcohol to be carried on our transportation or in the canoes. If stopping at a pub please keep alcohol to a minimum. Keep alcohol for when the activity has finished. Please respect your local environment and other people enjoying the river.

How many children can I take in a canoe?

IMPORTANT – each child under 14 should be supervised 1 to 1 with an adult.
A canoe must have at least 2 people in it.
The maximum is 4 – which is 2 adults with 2 children under 12 years.
When there is a family of 5 with 2 adults and 3 children under 12yrs we would give you two canoes rafted together to make a stable craft.  Large family group bookings canoes would be rafted together in pairs.
We can advise you on what the suitable comibinations would be.

 

 

Do I need to be able to swim?

Please advise the Centre of all non-swimmers.

Can I canoe with my children?

Yes our canoeing river trips are highly family-friendly, depending on the age of the children and specific river trips. we can provide trip and boat information. Always ask Monmouth Canoe Centre for advice as we can raft two canoes together for families.

If booking one canoe two adults must be present for children under 14years unless you are booking two canoes that can be rafted together.

What is the minimum age to participate?

4 years. Please speak to the Centre for advice if you have younger children.

What is the difference between a canoe & a kayak?

Please see our information on the different boat types.

What type of clothing is suitable?

Wear clothing that is suited to outdoor pursuits, that are light quick to dry and items that repel water rather than absorb water. Waterproof tops are a must for any weather conditions for full details on what to bring/wear please see our what to bring/wear guide http://www.monmouthcanoe.co.uk/useful-info/what-to-bring-wear/

How far can we canoe in a day?

You can average at speed of 3.5 miles per hour over a long day with breaks. A head-wind could make this much more difficult so it sensible to not set your goals to high just in case.

  • 10-15 miles is a comfortable distance,
  • 15-20 Miles is challenging

for greater distances we recommend multi-day hire with stops overnight.

How much weight will one canoe hold?

There is a size/weight limit for the fitting of buoyancy aids and safe paddling, the personal limit is 20 stone, chest size 50″. Make the Centre aware if you think anyone in your group may go over this limit as buoyancy aids will need to be fitted correctly. There is a high risk of capsizing due to the more unstable nature of the boat with more weight above the gunnels (sides of the boat). Maximum weight for all people in one boat approx. 40 stone

Do canoes or kayaks capsize?

Canoes: Sometimes they do, always be prepared, they are stable but people get caught out, take a spare top and leave a change of clothes in the car.

Kayaks: kayaks are more prone to capsizing than canoes, suitable experience of using kayaks on rivers is a must.

Can we fish from the boats?

No, we don’t allow fishing from the boats, at campsites you must have an EA rod licence and permission from the riparian rights owner.

Do we have watertight Storage in the boats?

Yes, we provide dry barrels with the canoes and dry bags with the kayaks. We do not guarantee these, so don’t take electricals unless you have your own suitable watertight container. Taking Mobile phone is highly recommended, although ensure it’s protected from the water.  Any items taken with you or incurred losses are at your own risk and not covered by our insurance.

 

Can We bring a dog?

Yes but please limit the number of dogs to 2 per group booking, they must be well behaved and kept under proper control at all times. We do not supply Buoyancy Aids for dogs. You also need to consider how a dog may affect the stability of the canoe. At no time should a dog be tied to a canoe that is either in or out of the water. Respect the local wildlife and livestock in the surrounding fields if you stop off and check with campsites

Contact Us

If you have any questions that are not answered here, Please contact us

01600 716083

info@monmouthcanoe.co.uk

General Questions

Is there car parking at your centre ?

There is still free parking outside of our Centre gates

Do you have insurance or do need to get some?

Yes we are a fully insured activity provider up to Public Liability Policy £10m, we are also AALS Approved Activity Provider.

Can I camp at the Centre?

Please see our river map for local campsites or ring the Centre for further information campsites, for those looking to camping nearby we highly recommend our friends  Will over at Wye Tipi Camping which provide Tipi Camping on a meadow site next to the Canoe centre on the river bank.

Do Your have toilets and changing facilities at the canoe centre?

Yes, but no showers, the Leisure Centre opposite us can provide showers for a small charge

Do we get a map/ briefing?

Yes, we provide everybody with a map and a flat-screen presentation before you leave the centre, we use a display to show you certain areas of importance like the rapids.

Bookings

Does the weather affect our booking?

Weather/Wind and river conditions definitely affect bookings. Outdoor pursuits in UK are subjected to bad weather at times,  please dress appropriately and check the weather the day before your activity.  Where the weather has been persistently wet for a per-longed period particularly when river level are higher than normal and unsafe we may need to reschedule the activity. you can reschedule for another day or request a refund.  Please contact us on the day of you activity if you are unsure, we also provide a river level guide and operating guidelines to give you an indication of the water levels.

What happens if I turn up late for my booking?

Unfortunately, being late means that you have missed your slot. However where-ever possible we will try to re-schedule your booking for that day, so please arrive on time and at the time stated on your confirmation email.

How do you book/ reserve a river trip or actvity?

To make a booking you can use one of the following options:

  1. Send a booking enquiry via our contact form to check availability, we will then contact you to take payment and book in your scheduled activity.
  2. Contact us on 01600 716083 with the details of your chosen activity,  dates and party size to check availability.  We will take your payment over the phone and confirm your booking.
What payment types do you accept?

Debit Cards Only or Cash  are both accepted on the day, or debit cards can be used to pay deposits at the time of booking via telephone. The is no charge for paying by debit card.

Sorry we are unable to accept creditcards

Can I cancel / rearrange a booking we've made

Yes you can cancel :

  • With 7 days notice or more  incurs an admin fee of 10%
  • 7 days or less notice, will incur loss deposit paid.
  • Full price is applicable for less numbers on the day .

We are happy to rearrange your book activity where possible and subject to availability, we request 7 days notice to change your activity.

Do I need to book in advance?

We highly recommend that you book/ make reservations as far in advance as possible to avoid disappointment, especially during busy periods throughout June. July, August,  Weather and River conditions dictate viability of any trip or activity.

Is there a minimum/ Maximum number of people required ?
  • For river trips yes there is a Min of 2 Adults required, unless on a guided river trip.
  • For  Individual activities – the minimum is 1 person over the minimum age for the specif activity,  Adventure Activities generally require a minimum of 4 people to be run.
  • Group Bookings and Group events, requirement a minimum of 6 persons, we  are equipped to deal with large groups, if you have concerns about your group size please contact us on 01600 716083.